Public Health Department focusing on Customer Service and Public Access

The Public Health Department is in the preliminary stage of implementing a Capital Improvement Project at 1100 E. Wendover. The theme behind the project is to make access to care within the facility easier for the client and enhance the quality of services while reducing cost. The goals of this best practice project are to systematically enhance the quality of services while reducing cost by: quantifying the current level of performance and identifying process changes that will improve quality and customer service while lowering costs.