Jeff L. Thigpen Register of Deeds

Monday, July 17, 2006

The New Computer System Lives!!!!

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The Guilford County Register of Deeds successfully launched their new computer software system through Business Information Systems (BIS) on Monday, July, 17th at 8 am.

The BIS software system replaces the original Guilford County mainframe model that functioned for 24 years. A tremendous amount of public involvement, interdepartmental collaboration, and preparation helped the project go as planned and on-schedule. According to Jeff Thigpen, Guilford County Register of Deeds, the transition in technology has been long overdue and will benefit the public in many ways.

Immediate benefits for the public include: Real Estate Images and Index Books availability from 1771-Present; Web access 24 hours a day; and Online Marriage Application and Marriage Kiosks in the Greensboro and High Point offices. Professional users will also have the conveniences of dual screen monitors, escrow accounts, and web support directly through Business Information Systems. The BIS software system will now be in both Guilford and Forsyth counties.

Guilford County Register of Deeds staff are shown gathered for the first recording in the Greensboro office.

posted by Jeff L. Thigpen at 11:16 AM

8 Comments:

  • Congratulations, Jeff! What's the address for web access?

    By Blogger Roch101, at 1:47 PM  

  • Great! Now if we could just get the Tax Dept. to get rid of that silly, antiquated software!

    By Anonymous Anonymous, at 3:02 PM  

  • http://gcms0004.co.guilford.nc.us/services/index.php

    Our new site is under the ROD section link. We have moved a link previously under our section "Green Screen" back to the tax department as you can see.

    We have a number of little bugs we are working to keep on top of in the implementation. I'll write about them soon.

    Take care,

    By Blogger Jeff L. Thigpen, at 8:40 AM  

  • New tax software is a real need and hopefully an increasing priority with the commissioners. I know Jenks Crayton has been looking at possibilities. Guilford County IS is assisting in implementing a new Financial Reporting System; ROD system; and Planning. GIS is working on an upgrade to their data viewer which should roll out in a few months.

    Hopefully, the public will see the improvements in the next year.

    By Blogger Jeff L. Thigpen, at 8:44 AM  

  • Good job!! Minor bugs. I appreciate the positive changes in the office.

    By Anonymous Anonymous, at 6:04 AM  

  • Hi Jeff,

    No doubt the online access is helpful, but I have a complaint. After searching for a name, selecting "Display Detail Listing" and then displaying the detail screen, I get a screen that offers "Click to View Image." The problem is that there appears to be no way to navigate through multiple pages. Documents that are described as being multiple pages only display the first page -- no scroll bars, no back, forward or next buttons. Maybe I'm missing something, but that seems like a flaw.

    By Blogger Roch101, at 8:48 AM  

  • Oh, and no way to zoom in or out of a document.

    By Blogger Roch101, at 8:49 AM  

  • Please don't complain yet! haha. I think you just need to download the altera-tiff viewer located at the look-up page. That should give you the capacity to zoom, click from page to page, and print the full document.

    If that is not the case, please check out the Quicktime link and see if any of those issues apply (also on the Real Estate Look Up) and/or call the BIS Support line 1-866-800-6504.

    Sorry you are having a bit of an issue. I'm sure it can be worked out quickly.

    Give me a call if needed, Roc. 641-3239. Thanks.

    By Blogger Jeff L. Thigpen, at 3:40 PM  

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