Jeff L. Thigpen Register of Deeds

Wednesday, September 29, 2004

Customer Service Exercise!


Check out these sites as examples of user friendly contact information for staff with phone numbers and email. (and placing value on good employee morale in Cumberland!) (NC Secretary of State) (Cumberland County) (New Hanover County)

Can you reach a staff member at ?

If so, where is it? Let me know.


  • You ought to try getting thru their voice mail system. Talk about a nightmare! You have to listen to almost 5 minutes of recordings to finally get a human...and that's if you can figure out the correct buttons to push.

    By Anonymous Anonymous, at 10:12 PM  

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