Jeff L. Thigpen Register of Deeds

Wednesday, September 29, 2004

Customer Service Exercise!

Exercise:

Check out these sites as examples of user friendly contact information for staff with phone numbers and email. (and placing value on good employee morale in Cumberland!)

http://www.secretary.state.nc.us/directory/ (NC Secretary of State)
http://www.ccrod.org/staff.htm (Cumberland County)
http://www.nhcgov.com/ROD/RODstaff.asp (New Hanover County)

Can you reach a staff member at http://www.co.guilford.nc.us/government/deeds/ ?

If so, where is it? Let me know.

1 Comments:

  • You ought to try getting thru their voice mail system. Talk about a nightmare! You have to listen to almost 5 minutes of recordings to finally get a human...and that's if you can figure out the correct buttons to push.

    By Anonymous Anonymous, at 10:12 PM  

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